TrueNAS Stable Version Documentation
This content follows TrueNAS 25.10 (Goldeye) releases.
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Shutting Down TrueNAS Enterprise HA
2 minute read.
TrueNAS Enterprise
This procedure applies to TrueNAS Enterprise High Availability (HA) systems only.
Some TrueNAS models do not support using the UI Shutdown option on the power menu. Instead of shutting down the server, it only reboots.
To shut down a TrueNAS Enterprise HA system, log into the IPMI connections for each controller and use the Console Setup menu option to shut down the system.
Selecting the TrueNAS UI Shutdown option in the power menu to shut down the HA system only causes the system to fail over to the standby controller.
Disabling failover in the TrueNAS UI is unnecessary and only creates uncertainty about which controller comes up as the active controller when you power up the HA system.
Sign in to the IPMI connections to both the active and standby controllers.
Shut down the standby controller using the Console Setup menu Shutdown option.
Shut down the active controller.
After shutting down the TrueNAS System, use the IPMI remote controls to power up the servers, starting with the active controller.
Log in to the IPMI connections for both servers.
Use the remote power control options to start controller 1 (active controller).
Use the remote power control options to start controller 2 (standby controller).
Wait for the TrueNAS UI to come up, then use the VIP IP address or hostname to log into the UI.
Check the main dashboard to see which controller is active. Controller 1 should be the active controller, but if not, fail over the system and recheck to make sure it is the active controller.